Posted On Jan 22, 2025
AI-Related
2 Mins Read

OCR was a milestone—it turned mountains of mortgage paperwork into text. But the industry is moving beyond recognition to comprehension. Intelligent Document Understanding (IDU) is the next leap.

One leading servicer found that while OCR could extract values, it couldn’t reliably determine whether those values were correct. IDU, however, not only captured borrower names and loan numbers but also verified them against loan origination system data. Exceptions dropped, and curative work shrank dramatically.

IDU blends AI, machine learning, and natural language processing to interpret documents the way a human auditor would. It distinguishes a missing notary seal from a formatting issue, and it knows when a clause fails regulatory requirements.

The result is fewer delays, stronger compliance, and a new level of confidence in every loan package.

“OCR was about digitizing paper. Intelligent Document Understanding is about comprehending context — and that shift will redefine compliance and efficiency in mortgage post-closing.”
- ATL AI Research Team

References:

Deloitte – Intelligent Document Processing
Fannie Mae – QC and Document Standards
Gartner – AI in Document Management
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